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Agentic AI is no longer a thought experiment.

IDC (in research sponsored by Amazon Web Services (AWS)) just published new data on how organisations are actually using agentic AI. A few highlights that jumped out at me 👇 🔹 Adoption vs reality - 23% expect full deployment of agentic AI in the next 12 months - 65% expect to get there by 2027 - But only 3% are scaling agentic AI across departments today Everyone believes there’s a productivity prize here.

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Originally posted on LinkedIn · 15 reactions · 2 comments · View original →

Agentic AI is no longer a thought experiment. It’s becoming a question of operating model.

IDC (in research sponsored by Amazon Web Services (AWS)) just published new data on how organisations are actually using agentic AI. A few highlights that jumped out at me 👇

  • Adoption vs reality

  • 23% expect full deployment of agentic AI in the next 12 months

  • 65% expect to get there by 2027

  • But only 3% are scaling agentic AI across departments today

Everyone believes there’s a productivity prize here. Almost no one has figured out how to scale it.

  • Where agents live today

Most examples are operational and customer-facing:

  • Advanced support “copilots”
  • Workflow / process automation
  • Autonomous data analysis and reporting

In other words: a lot of chatbot-like and task agents, embedded in business workflows.

  • The real brakes

Top blockers in the study line up with what I’m seeing every day:

  • Observability and trust
  • Data privacy and governance
  • Talent and skills to design, orchestrate and manage agents
  • Confidence in cost and ROI

This is exactly where my current work on agentic coding lives: using fleets of agents in software engineering, with hard quality gates, policy-as-code, and flow observability so leaders can trust what’s being shipped.